24/7 Assistance Center +20 223544036 assistance@hbs-intl.com

Our Services

Assistance solutions for medical, travel and mobility emergencies.

Built for insurers, TPAs, corporates, hospitals and international travelers who need dependable support.

Medical Assistance

  • Emergency medical admission support
  • Medical monitoring and updates
  • Hospital communication
  • Second medical opinion coordination
  • Discharge coordination

Cashless Hospitalization

  • GOP follow-up
  • Pre-authorization support
  • Final bill coordination
  • Direct billing support
  • Claim document collection

Air Ambulance & Evacuation

  • ICU air ambulance
  • Medical escort on commercial flights
  • Bed-to-bed transfer
  • Medical repatriation
  • Ground ambulance coordination

Roadside Assistance

  • Towing and vehicle recovery
  • Battery jump start
  • Flat tire assistance
  • Fuel delivery
  • Emergency roadside support

Travel Assistance

  • Lost passport guidance
  • Emergency travel arrangements
  • Translation support
  • Local assistance coordination
  • Concierge support

Claims & Settlement Support

  • Claims document review
  • Billing clarification
  • Provider settlement follow-up
  • Cost containment support
  • Reimbursement case assistance