⚕️
Medical Assistance
Emergency hospitalization, medical monitoring, doctor updates, second opinion support and discharge planning.
Medical • Travel • Roadside • Air Ambulance
Global assistance solutions for insured travelers and international patients.
HBS International supports insurers, TPAs, assistance companies, hospitals and corporates with 24/7 case coordination, cashless hospitalization, medical evacuation, roadside assistance and claims support.
1000+Cases Handled
24/7Assistance Desk
50+Network Providers
Emergency Case Desk
Hospital admission, GOP follow-up, medical updates and discharge coordination.
✈️Air Ambulance
🚑Medical Assistance
🛞Roadside Assistance
📋Claims Support
What We Do
Complete assistance services from emergency call to final settlement.
💳
Cashless Hospitalization
Pre-authorization support, guarantee of payment follow-up, provider communication and direct billing coordination.
✈️
Air Ambulance
Medical evacuation, ICU transfer, commercial medical escort, repatriation and bed-to-bed coordination.
🛞
Roadside Assistance
Towing, battery jump start, flat tire help, fuel delivery, vehicle recovery and emergency roadside support.
🌍
Travel Assistance
Lost passport guidance, emergency travel arrangements, translation, local coordination and concierge support.
📑
Claims Assistance
Documentation, cost verification, billing clarification, claim coordination and settlement follow-up.
For Assistance Companies
Reliable local partner for insurers, TPAs and global assistance networks.
We coordinate medical and non-medical assistance cases with hospitals, providers, patients and payers to reduce response time and improve claim transparency.
Fast provider communication
Transparent case updates
Cashless settlement coordination
Medical documentation follow-up
Cost containment support
Discharge and final bill assistance
Case Workflow
Simple and transparent coordination process.
01
Case Notification
Receive admission details, policy information and initial medical report.
02
Verification
Notify insurer/TPA, open case and collect requirements for cashless approval.
03
Monitoring
Coordinate medical updates, cost estimate, treatment plan and case escalation.
04
Settlement
Support GOP, final bill, discharge documents and settlement coordination.
Partner Confidence
Built for emergency response and operational reliability.
“Fast response, professional communication and reliable case follow-up during hospitalization.”Insurance Partner
“HBS helped coordinate cashless support and medical documents with clear updates.”Hospital Partner
“Reliable local assistance with emergency escalation and settlement support.”TPA Partner
Need immediate assistance?
Our assistance desk is available for emergency medical cases, air ambulance requests, roadside assistance and claims coordination.